Level 3 Business Administrator Apprenticeship

Course Content

The course covers the following main areas:

• Information Technology; use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
• Record and document production; produce accurate records and documents including emails, letters, files, payments, reports and proposals. Make recommendations for improvements and present solutions to management.
• Decision Making; to exercise proactivity and good judgement and make effective decisions based on sound reasoning and deal with challenges in a mature way.
• Interpersonal skills; build and maintain positive relationships within team and across the organisation. Demonstrate ability to influence and challenge appropriately. Become a role model to peers and team members, developing coaching skills as they gain area knowledge.
• Communication skills; Demonstrate good communication skills, whether face-to-face, on the telephone, in writing or on digital platforms.
• Planning and organisation; Take responsibility for initiating and completing tasks, manages priorities and time in order to successfully meet deadlines. Positively manages the expectations of colleagues at all levels and sets a positive example for others in the workplace.
• Project Management
• Understand organisational purpose, management of stakeholders, laws and regulation, policies and procedures
• Display professional integrity

Course Outcomes

An apprentice completing this qualification will develop business administration skills and learn:

• The use of multiple IT packages and systems relevant to the organisation in order to: write letters or emails, create proposals, perform financial processes, record and analyse data.
• To make recommendations for improvements and present solutions to management.
• How to maintain records and files, handle confidential information in compliance with the organisation's procedures.
• Demonstrate an ability to influence and challenge appropriately.

Progression

Apprentices can be a gateway to further career opportunities, such as management or senior support and administration roles.

Apprentices may also transition into further study.

Entry Requirements

GSCE's at grade 9-4 (A*-C)

Assessment

TBC

Equipment

TBC