Level 3 Certificate in Leadership & Management (ILM) at Stanmore College
Course Content
The Institute of Leadership and Management (ILM) Level 3 Certificate in Leadership and Management will provide you with the business knowledge and management skills required to become a successful first line manager, such as effective leadership and how to build an efficient team using motivation, communication and feedback.
The Level 3 Leadership and Management course is suitable for managers, team leaders or supervisors who have had little to no training, but would like to formalise their skills and develop as a leader. Studying with ILM allows you to choose from a wide range of units, so you can tailor your qualification to your individual needs and career aspirations. The ILM Level 3 Certificate in Leadership and Management is a detailed qualification designed to give you a strong foundation of skills to be a successful leader.
Course Outcomes
The Art of Effective Leadership
- The difference between leadership and management
- The role of trust and respect in effective team leadership
- Identifying your leadership style
Building a Successful Team
- The key characteristics of groups and teams
- The stages of team development and the practical actions a manager can take
- The dynamics of effective teams
- Team roles
- Building a balanced team to achieve SMART objectives
The Communication Process
- The importance of open communication
- Communication using empathy and building effective relationships in the team
- Keeping your team informed
- Using social/behavioural styles effectively
- Maintaining confidentiality
- The effects of attitudes, perception and cultures on interpretation when communicating in the workplace
Motivating the Team • Put motivational theory into practice • Explore key motivators • Find out what motivates your team Giving and Receiving Feedback
• The importance of feedback to improve communication and performance • Feedback techniques to motivate and increase performance • Inviting and accepting feedback to improve your own performance Conflict Management
• Identify causes of conflict at work • Describe the stages in the development of conflict • Explain the effects of conflict on individual and team performance at work • Explain a recognised technique to minimise and resolve conflict in the workplace • Describe how to promote a positive atmosphere in order to minimise the adverse effects of conflict in the workplace
Progression
Level 4 in management
Entry Requirements
4 grade 4’s of C’s including English
Assessment
Coursework assignment on each module
Equipment
There are no specific resource requirements for this qualification.
Similar Courses
For ages 16-18
- Level 2 BTEC Certificate in Business
- Level 2 Certificate in Team Leading
- Level 2 NCFE Diploma in Skills for Business
- Level 3 BTEC Extended Diploma in Business
- Level 1 BTEC Diploma in Business Administration
For ages 19+
- Level 2 Principles of Team leading
- Level 4 NCFE Certificate in Leadership and Management
- Level 2 Team Leading (ILM)
- Level 2 NCFE Diploma Business Administration
- Level 3 NCFE Diploma in Skills for Business Human Resources
- Level 3 BTEC Award in the Principles of Management
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